Measured on enquiries
Cost per real enquiry, not cost per thousand impressions.
Paid campaigns, measured against enquiries rather than impressions.
This is the paid side: campaigns, targeting, creative testing and the landing pages they point at. If what you need is someone posting three times a week and replying to comments, that is social media management, and it is a different page.
Social traffic is interruption traffic. Nobody opened the app to buy from you, which makes it fundamentally different from search, where the person is already looking. Treating a social campaign like a search campaign – same page, same offer, same expectations – is the most common reason the money disappears.
The second reason is measurement. Attribution on social is genuinely harder than on search: privacy changes have degraded the signal, the platform reports its own performance, and the numbers in the dashboard rarely match the enquiries in the inbox. Any serious campaign needs a way of checking the platform’s marking of its own homework.
The third is creative. On search you compete on relevance; on social you compete for attention against everything else in the feed. Creative is most of the performance, and a campaign with one tired image and a perfect audience setup will lose to an average audience and five honest, well-made variants.
What works is narrower than what is sold: a specific offer, aimed at a definable audience, pointed at a page built for that traffic, measured against enquiries rather than reach.
Meta, Instagram and LinkedIn campaigns built around a specific offer and a definable audience.
Spend aimed at a result rather than at reach.
Pixels, conversions API and the independent checks that tell you what the platform is over-claiming.
Numbers you can act on without faith.
Several honest variants tested properly, with the losers retired rather than defended.
Performance from the lever that actually moves it.
Custom and lookalike audiences from your own customer data, not interest guesses.
Targeting grounded in people who already bought.
Pages built for social traffic, which needs more persuasion than search traffic.
The click gets a page designed for its mindset.
In-platform lead forms where they suit, with qualification and fast follow-up built in.
Enquiries that reach your team while still warm.
Six things, and none of them is a follower count.
Cost per real enquiry, not cost per thousand impressions.
Variants compared, losers retired without sentiment.
Built from customers rather than from interest guesses.
By the person running the campaign.
Independent measurement against the dashboard.
Ad account, pixel, audiences and creative.
And when the money belongs elsewhere.
Where seeing it is most of the persuasion.
Where a specific promise can be made to a definable audience.
Where the unit economics survive paid social.
Where the targeting justifies the higher click price.
Where reach within a window is the actual goal.
Boosting posts to build awareness with nothing to measure is how budgets vanish quietly.
Costs here are low enough that waste hides easily. A campaign can run for months at a modest daily budget, produce impressive-looking reach, and generate nothing a business can trace to revenue. The low price of a click is exactly why the measurement question matters more, not less.
The enquiry usually ends up on WhatsApp, which breaks most attribution set-ups. Somebody sees an ad, taps through, then messages the business number later from a different context. Unless that path is deliberately tracked – click-to-WhatsApp with parameters preserved, and a way to attribute the conversation – the campaign will look like it failed.
Language and creative matter more than the targeting settings. Creative that reads as a translated national campaign performs noticeably worse than something made for the audience it is addressing, and that is as true within India as it is across borders.
The path most Indian enquiries actually take.
Low cost is where waste hides.
Not a national campaign with the city changed.
Where effectively all of this traffic is.
Serving Chennai, Bangalore, India, Canada, UK, USA, Dubai, Singapore.
Visual, impulse-friendly, or precisely targetable.
Typically needs: Visual products, discovery-driven buying.
How I help: Creative-led campaigns with catalogue retargeting.
Typically needs: Local, visual, immediate.
How I help: Geo-targeted campaigns tied to booking or ordering.
Typically needs: High value, long consideration.
How I help: Lead campaigns with qualification before the sales call.
Typically needs: Seasonal, with a clear decision window.
How I help: Admission campaigns timed to the cycle.
Typically needs: Local, transformation-led.
How I help: Offer campaigns with trial booking tracked.
Typically needs: Specific roles and company types.
How I help: LinkedIn targeting against a defined account list.
Six steps, and the first spend comes after the measurement works.
I look at what you sell, what a customer is worth, what has been tried, and whether anything that happened was measurable.
You get: A written scope, a fixed quote, and an honest view on whether paid social suits this offer.
Why it matters: Some offers do not work on social at any budget. That is cheaper to establish now.
The offer and audience are defined: what specifically is being promised, to whom, and why they would stop scrolling.
You get: A written campaign plan with the offer stated plainly.
Why it matters: A vague offer cannot be rescued by targeting, and usually is not.
Tracking is built: pixel, conversions API, click-to-WhatsApp parameters, and an independent check on platform claims.
You get: Measurement you can trust, tested with real submissions.
Why it matters: Social attribution is weak by default. Without this the reporting is the platform’s opinion.
Campaigns and creative are built, along with the landing pages they point at.
You get: Live campaigns and the pages behind them.
Why it matters: Creative and page are the two biggest levers, and they are usually split across suppliers.
Testing: variants run against each other, audiences compared, losers retired, spend moved to what works.
You get: A test log and a concentrating budget.
Why it matters: Deciding by evidence is the whole method; the rest is setup.
Ongoing management and monthly reporting on cost per enquiry, with creative refreshed before it fatigues.
You get: Monthly management and a report tied to enquiries.
Why it matters: Social creative decays faster than search ads. Refresh is maintenance, not a new project.
Platforms, measurement, and the pages that receive the clicks.
Including the commercial terms.
Paid social does not improve rankings, and nobody should imply otherwise. The two work on different parts of the funnel: search captures existing demand, social creates awareness among people who were not looking.
The useful overlap is data. What stops the scroll tells you which messages resonate, and that is worth feeding into the content and the pages that do the search work.
The platforms now automate targeting and placement aggressively, and they are good at it – given a reliable signal and decent creative. Both of those remain yours to supply, which is why automation reduces the setup work rather than the thinking.
Four things, including one I will talk you out of.
For a business with strong search demand and no visual story, paid social is often the wrong first spend. I would rather say that than take the budget.
Social traffic is colder than search traffic and needs a page built for that. Here the campaign and the page come from the same person.
Platform-reported conversions are the platform grading itself. The first job is an independent way of checking it.
Not a percentage of spend, and every asset stays in your own account.
Tell me what you need. I reply within one working day, and the first conversation costs nothing.